Rustenburg Local Municipality
Rustenburg Local Municipality
Brand's performance
11.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
1.8%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
100%
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Rustenburg Local Municipality - Discrimination - rude woman talking down on pensioners, she works at the finger prints and eye test

No resolution
Margaretha Crystal
Margaretha Crystal filed the complaint
20 April 2023
I would like to complain about the lady that assisted the pensioners with their fingerprints and eye tests at the Rustenburg Traffic department. She was totally rude and was discriminated to all the pensioners and handled herself as the queen of the department. Even her colleagues asked her if she really want to do her jobs as she requested them not to sent any more pensioners to her. How arrogant can one be. I truly wish that you be treated the same way in your old age as you treaded these vulnerable people today. She totally discriminated against the old and vulnerable and should be redemanded.

Thank you to your colleagues who truly went the extra mile to compensate for your rudeness an incompetency.
Incident date: 20 April 2023
This complaint has been considered as not resolved.
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