solution rate
response rate
average satisfaction ratings
The Satisfaction Index objectively expresses brand performance in Complaints Book based on the interaction with complaining users.
Good brand performance increases the Satisfaction Index.
Learn moreThe reliability of the Satisfaction Index is a major concern for us. The best way to ensure maximum transparency and security about the whole process is to record this information in a totally transparent and unalterable manner. In the list below you can see the record of this information in blockchain.
This brand doesn't have any blockchain registrations yet