onthe 04/10/2023 on my way coming from Bethal for servicing my Renault Kwid, just when I passed Ermelo my car showed me red light and the bip, showing overheating. I stop and opeñ the bonnet. there was no water, the cap for water was not there likely it was stacked down not lost. truck drivers help with water then I manage to reach home. the following day I inform the garage. the manager told me to bring back the car when I got time. now water started to link more. I took it to Piet Retief Renault and advice me to talk to Bethal. I called them, the told me to call the road assistance to come and take the car. but they told me that they are authorised just to take car to the nearest dealer which is Piet Retief, they gave case number to give to Bethal which I did. The Bethal told me to organized myself for the car to reach them. for me to pay to towing the car to Bethal. I request him to talk to Renault in Piet Retief he told me they refused to help. I don't know what to do my car iy s stack there in town.
Incident date: 16 October 2023
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