How can I contact Refinery Store?

You can contact the brand by phone (0860 900 400 ) or via the following email info@refinery.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Refinery Store | Complaints Book

Name: Refinery Store
Rating: 36.0

Brand's performance

36.0

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

50%

Average Response Time

10%

Solution Rate

50%

Average Ratings

30%

Customer Retention Rate

Category ranking

Glasses - Brands

1 Refinery Store 36

2 Fabiani 1.5

3 Prada N/A

0860 900 400
[email protected]

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karabo

Featured

Refinery Store - Refused to refund me

i went to get a refund at bloed mall as i made my purchase there and is closer to where i work but i was told they don't have money to my surprise they did not check on how many items am i refunding and i overheard the lady i was talking to telling the…

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Rolivhuwa

19 August 2024

Refinery Store - Refinery bloed