Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Distribution and courier
1 Dawn wing 29.5
3 Courier IT 10
...
RAM Couriers10
Courier services
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RAM Couriers - K3929198

Resolved
9/10
Francois
Francois filed the complaint
6 September 2023
Yesterday Morning i Received a messages from RAM Couriers that my Parcel is out for Delivery but i didn't received my Parcel yesterday or Today , they didnt even message or Call me Again .. this morning i track my Parcel and i see that RAM Couriers tried to deliver my Parcel in Springbok and say that no one was home !! But i don't even live in Springbok , i Live in Calvinia My Location and my Address is 3177 Dikgetsi Street Calvinia Newtown 8190
Incident date: 5 September 2023
Francois
Francois rated the brand
16 September 2023

The brand was great thank you

This complaint was considered resolved.
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