Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Distribution and courier
1 Dawn wing 29.5
3 Courier IT 10
...
RAM Couriers10
Courier services
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RAM Couriers - Bad service

No resolution
Loyiso
Loyiso filed the complaint
20 October 2023
VERY BAD SERVICE! My parcel has been out for delivery from the Mthatha office to my address for the passed 3days, and each day the status is "UNSUCCESSFULL DELIVERY IN Umtata - Unavailable - Home - Address Query and contact not available tele." This is blatant lie, I've provided my mobile phone number well over 5 times now, and my address has no issues. I'm there waiting as we speak. Today there are NO status at all! Each time I call I give them my contact details and on 2 occasions I was told that I will receive a call with feedback, but I have not received any such call and I am still waiting for my order.
Incident date: 20 October 2023
This complaint has been considered as not resolved.
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