Rain mobile
Rain mobile
Mobile and Fixed Telecommunications
Brand's performance
12.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
0%
Solution Rate
9.1%
Average Ratings
23.3%
Customer Retention Rate
33.3%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Rain mobile 12.3
Mobile Operators
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Rain mobile - Canceled

No resolution
Jessica Annelien Reichert
Jessica Reichert filed the complaint
3 November 2023
Good day .

A month a ago I canceled my rain,they deducted money again. I need that money back asap. Getting no response from anyone.
Incident date: 3 November 2023
This complaint has been considered as not resolved.
Complaint #413723
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