Rain mobile Logo
Rain mobile
Mobile and Fixed Telecommunications
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Mobile and Fixed Telecommunications 21.8 thousand views
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Complaints About Compare
Is the brand Rain mobile trustworthy?
Unsatisfactory
12.2
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
0%
Solution Rate
9.1%
Average Ratings
23.3%
Customer Retention Rate
33.3%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Rain mobile 12.2
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Rain mobile - Billed twice

Awaiting reply
Lungile Nkumane
Lungile Nkumane filed the complaint
1 July 2025
The capitec banking App mistakenly paid my Rain account twice and I have send am email requesting for a refund and nothing is said no attendance no response nothing ay all.
This complaint has a private attachment.
Incident date: 26 June 2025
Lungile Nkumane
Lungile Nkumane is awaiting for brand response
Complaint #575225
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