Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
2.9%
Solution Rate
14.3%
Average Ratings
100%
Customer Retention Rate
100%
Category ranking
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Puma - Sneaker not good

No resolution
Bridgette Nake
Bridgette Nake filed the complaint
29 October 2022
Bought a pair end of July have only worn them 4 times and already they are peeling and cracking.Even afraid to wash them as they look old
This complaint has a private attachment.
Incident date: 29 October 2022
Bridgette Nake
29 November 2022
Still waiting from response from Puma
This complaint has been considered as not resolved.
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