How can I contact Planet Fitness?

You can contact the brand by phone (0861 496 463) or via the following email headoffice@planetfitness.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Planet Fitness | Complaints Book

Name: Planet Fitness
Rating: 10.0

Is the brand Planet Fitness trustworthy?

Unsatisfactory

10.0

/100

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Gyms and Fitness Clubs

1 Virgin Active 13.4

2 Planet Fitness 10

3 BetterMe 10

0861 496 463
[email protected]

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Adele Kritzinger

Featured

Planet Fitness - False information provided

My daughter subscribed to Planet Fitness. On this day she mentioned to the assistant in the gym that she first wants to see how the gym is. He then mentioned to her that she can join for 3 months at a certain fee, and after the 3 months, Planet Fitness…

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Planet Fitness - False information provided

My daughter subscribed to Planet Fitness. On this day she mentioned to the assistant…

Awaiting reply