Brand's performance
4.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
28%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Makro 26.5
2 Game 14.8
3 Spar 14.1
...
Pick n Pay4.2
Retailers
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Tshepo
Tshepo
2 October 2023
No resolution
1/10
Pick n Pay - Door guard

To whom it may concern Today I went to pic n pay qauliSave dobsonville First of all I did not see a parcel counter as I was carrying my Man Bag pack Went into the…

No resolution
1/10
LELANIE ROBERTS BAXTER
LELANIE BAXTER
26 September 2023
No resolution
1/10
Pick n Pay - Failure to resolve missing items complaint

REF: 925077 I am writing to draw your immediate attention to a serious issue with my recent online order, #0026459670. I am deeply dissatisfied and disappointed…

No resolution
1/10
Thea van Steenderen
Thea Steenderen
24 August 2023
No resolution
1/10
Pick n Pay - Bad quality matches

Matches are inferior quality

No resolution
1/10
Amanda Saayman
Amanda Saayman
23 August 2023
No resolution
1/10
Pick n Pay - Vals combo

Plattekloof PnP op 22/8/23 besoek. Groot uitstalling van vrugte met 'n kennis bordjie any 4 PnP fruits for R100. Neem toe 4 sakkies. By die kassiere lui dit indivudeel…

No resolution
1/10
NADIA MOOSA
NADIA MOOSA
15 June 2023
No resolution
10/10
Pick n Pay - Management not helpful

I visited the store at Midway Mews in Midrand to purchase a few essential items. I noted Parmalat 400g assorted processed cheese on special . The emphasis being…

No resolution
10/10
Carol-Ann
Carol-Ann
28 March 2023
No resolution
1/10
Pick n Pay - Refund order : 6455515

I am now beyond fed-up with the non-existent service from P&P ASAP ! Refund was requested on the 3rd March and to date no money in my account!!!!! Can I please…

No resolution
1/10
Thabisile Tshoke
Thabisile Tshoke
3 January 2023
Resolved
1/10
Pick n Pay - Failed refund

Failed delivery and still waiting for the money to be refunded back to my banking account ongoing since the 16 December 2022 always being told that they are going…

Resolved
1/10
Pieter De wet
Pieter wet
22 December 2022
No resolution
1/10
Pick n Pay - Exchange broken tv

I wanted to exchange my broken Aim tv at pick n pay in worcester with the invoice/proof of purchase. Then I was told I can not exchange my tv without the original…

No resolution
1/10
Lebogang
Lebogang
15 December 2022
Resolved
8/10
Pick n Pay - Complaint number #0026290365

I bought a skyworth 43 Inch TV on the 17/11/2022 at pnp home online, it was then delivered on the 23/11/2022. When I open the box I found out that the TV was short…

Resolved
8/10
Lebogang
Lebogang
13 December 2022
Resolved
5/10
Pick n Pay - #0026290365

I bought a skyworth 43 Inc TV online on the 17-11-2022,it was delivered on the 23-11-2022. When I opened the box, I found out that it was short with 1 stand leg…

Resolved
5/10