Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Shoprite 27.9
2 Makro 22.3
3 Spar 18.3
...
Pick n Pay1.5
Retailers
Is this your company? Click here

Pick n Pay - Why must convenience be a substitute for service delivery

No resolution
Roeléne Schmidt
Roeléne Schmidt filed the complaint
2 December 2021
Reading all the complaints about Pick 'n Pay ASAP, I feel better that I am not the only unhappy customer. I also, had to pay for convenience, just to get poor service, damaged goods / incomplete orders. Trying to phone Pick 'n Pay Mall of the South is even worst than trying to phone the Call Centre.
Incident date: 2 December 2021
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.