Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
21.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
6.3%
Solution Rate
11.8%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Game 23
3 Pick n Pay 21.1
Retailers
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Pick n Pay - Verbal assault

No resolution
Sbongokuhle
Sbongokuhle filed the complaint
28 September 2021
Mr Dave the store manager at Pick n Pay Oribi plaza Portshepstone called me a street burger in front of customers, for offering customers a Hollard funeral cover in the store.
He mentioned that I'm harrasing customers by offering them my product.
Incident date: 28 September 2021
This complaint has been considered as not resolved.
Complaint #50621
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