Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

10%

Average Response Time

6%

Solution Rate

11.1%

Average Ratings

55%

Customer Retention Rate

50%

Category ranking

Supermarkets - Large Retail

1 Woolworths 25

2 Game 23

3 Pick n Pay 20.7

Retailers

0800 11 22 88
[email protected]

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Pick n Pay - Unethical practice

Rhulani Baloyi filed the complaint

9 August 2024

They canceled my order for no reason and now I am unable to reorder those Items they propably changing those prices very unethical and they don't work in good practice. On top of that they don't refund my money back into my bank account after the cancelation. I want my order or refund my money back into my bank account ASAP

This complaint has a private attachment.

Incident date: 9 August 2024

This complaint has been considered as not resolved.

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