Brand's performance
13.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.7%
Average Response Time
5.2%
Solution Rate
8.7%
Average Ratings
32.5%
Customer Retention Rate
25%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Spar 23.6
3 Shoprite 20.6
...
Pick n Pay13.4
Retailers
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Pick n Pay - Treated unfairly

No resolution
Mpho
Mpho filed the complaint
5 September 2021
On the shelf they is a price of R20.00 ... and when I come on the till they say the price for the baking powder is R56.49 and when I tell them that the price is written R20.00 they tell me I moved that item from the shelf and put it somewhere else and put it on the price I ask them to show me the camera the refuse to show me I took my money back and this is what the manager issic and the supervisor Irin told me ....this is the store from trade rout mall
Incident date: 5 September 2021
This complaint has been considered as not resolved.
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