Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

28.6%

Average Response Time

10%

Solution Rate

30.8%

Average Ratings

55%

Customer Retention Rate

75%

Category ranking

Supermarkets - Large Retail

1 Pick n Pay 35.5

2 Shoprite 32.5

3 Woolworths 25

Retailers

0800 11 22 88
[email protected]

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Pick n Pay - The machine didn't spin

Ntombifuthi Mauku filed the complaint

8 September 2022

I've bort a Hissens washing machine @Pick n pay in Witbank on the 22/25 July 2022. The machine it not working didn't spin, I we back to the shop to repot the machine doesn't not work the store said it's not there problem the escalated the matter to the supplier Hissens

Incident date: 8 September 2022

Ntombifuthi Mauku rated the brand

17 November 2022

They need to

Would you buy again? Yes

7/10

This complaint has been considered as not resolved.

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