Pick n Pay - Still no refund - 3 weeks now!!!!

it has been almost 3 weeks since i had to cancel my clothing order, cause somewhere in the system it did not pull through to your factory!!! this was when i first started waiting!!!!

your customer care are giving excuses all the time and i am now getting sick and tired of this nonsense!!

i have paid this order and now i am not getting my money back!! i work at the hospital and it suits me to order online, but no thanks - lesson learned!!!

poor service!! i will not use pick 'n pay clothing online again!!

i want this sorted by 12 today