Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Shoprite 29
2 Makro 22.3
3 Spar 16.8
...
Pick n Pay1.5
Retailers
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Pick n Pay - Staff member

No resolution
Desmona
Desmona filed the complaint
7 December 2023
I went to your store with the intension of doing my grocery shopping as I always do. During my shopping I approached the eggs shelve to take 3 trays of eggs and while busy taking the eggs a pick and pay staff member literally grabbed the eggs from me nt once but thrice and told me that I cannot take those eggs as they were meant for staff members only I was showed at her attitude and embarrassed as I was with my kids the other shoppers looked on I felt so belittled and embarrassed that I left the store without buying anything.
Incident date: 5 December 2023
This complaint has been considered as not resolved.
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