Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
33.8
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
8.8%
Solution Rate
28.6%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 33.8
2 Shoprite 32
3 Woolworths 25
Retailers
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Pick n Pay - Specials that are either not in stock or not even being offered

No resolution
Riana Olivier
Riana Olivier filed the complaint
4 September 2021
Pick a pay Vryburg always has a problem with specials. Its either álways out of stock or are not even being offered, although its specified in a catalog. If you complain, they just pull up shoulders. Its not acceptable
Incident date: 4 September 2021
Riana Olivier
Riana Olivier
20 September 2021
Have not gotten response from Pick ń Pay yet
Riana Olivier
Riana Olivier
15 November 2021
No response yet
Riana Olivier
Riana Olivier
13 December 2021
Had no response yet
This complaint has been considered as not resolved.
Complaint #43521
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