Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Shoprite 23.8
3 Makro 22.3
...
Pick n Pay1.5
Retailers
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Pick n Pay - Smart shopper card refnumb:1000811821

Resolved
Mervyn Jansen
Mervyn Jansen filed the complaint
7 October 2021
Smart shopper dept can't register my card,machine in the store keep stating TECHNICAL ISSUES.USSD code stated card is register.Pnp app stating technical issues.I can't redeem my Coca cola voucher for my free drinks
Incident date: 7 October 2021
This complaint was considered resolved.
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