Brand's performance
4.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
28%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Makro 26.4
2 Spar 15
3 Game 14.8
...
Pick n Pay4.2
Retailers
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Pick n Pay - Smart shopper card refnumb:1000811821

Resolved
Mervyn Jansen
Mervyn Jansen filed the complaint
7 October 2021
Smart shopper dept can't register my card,machine in the store keep stating TECHNICAL ISSUES.USSD code stated card is register.Pnp app stating technical issues.I can't redeem my Coca cola voucher for my free drinks
Incident date: 7 October 2021
This complaint was considered resolved.
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