Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
30.8%
Average Response Time
10.8%
Solution Rate
33.3%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Retailers
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Pick n Pay - Rude insolent behaviour

No resolution
Wilfred Kekana
Wilfred Kekana filed the complaint
27 July 2021
Never in my life have I been so humiliated and treated with disrespect by a till operater at Pick n pay Bramley store. I had a worst altercation this morning with the cashier. The attitude of the cashier in question was very rude and when I confronted her about her behavior her response was she threw my pick n pay shoppers card down with her insolence behavior. I had to pick up my card and again when I confronted about this and told her that I am going to report her to management she dismissively replied that "she doesn't care I can go ahead and do that".
Incident date: 27 July 2021
This complaint has been considered as not resolved.
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