Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Shoprite 23.8
3 Makro 22.3
...
Pick n Pay1.5
Retailers
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Pick n Pay - Rude insolent behaviour

No resolution
Wilfred Kekana
Wilfred Kekana filed the complaint
27 July 2021
Never in my life have I been so humiliated and treated with disrespect by a till operater at Pick n pay Bramley store. I had a worst altercation this morning with the cashier. The attitude of the cashier in question was very rude and when I confronted her about her behavior her response was she threw my pick n pay shoppers card down with her insolence behavior. I had to pick up my card and again when I confronted about this and told her that I am going to report her to management she dismissively replied that "she doesn't care I can go ahead and do that".
Incident date: 27 July 2021
This complaint has been considered as not resolved.
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