Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
35.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 32.5
3 Woolworths 25
Retailers
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Pick n Pay - Rotten fruits

No resolution
Lebogang Tshetlo
Lebogang Tshetlo filed the complaint
7 January 2023
I'm so disappointed in pick n pay Kempton gate as this is not the first time they sell us rotten staff.

I brought this yesterday 06-01-2023 and found all the rotten ones nicely packed at the bottom of the container.
I feel like going to the store to complain is a waste of time because I had the same issue with chicken livers and it took them weeks to refund me.
Incident date: 6 January 2023
This complaint has been considered as not resolved.
Complaint #244323
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