Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
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Pick n Pay - Rotten fruit and veg

No resolution
M Wright
M Wright filed the complaint
8 January 2023
Today is third time the fresh cut mango at Pick and Pay Kathu is brown and rotten in package, the cut pineapple has mold on it, the sweet corn whole mielies has mold on both sides, the packs of roasting vegs is slimy inside the plastic. The packs of extra small beans are on special, but the expiry date of all of them are covered with the discount sticker..... makes you wonder?
Really disappointed
Incident date: 8 January 2023
This complaint has been considered as not resolved.
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