Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Retailers
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Pick n Pay - Rotten cheese

No resolution
Avukile Bethwell Vusani
Avukile Vusani filed the complaint
22 December 2024
I believe we are all aware of food poising and imagine a huge brand like pick n pay selling rotten cheese, I visited a pick n pay store at Alex mall and saw several rotten cheese, the cheese best before date was the 18th December 2024 and I was at the store on the 22 December 2024. Which means it's past 4 days
This complaint has a private attachment.
Incident date: 22 December 2024
This complaint has been considered as not resolved.
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