Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Shoprite 23.8
3 Makro 21.8
...
Pick n Pay1.5
Retailers
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Pick n Pay - Refund

No resolution
Sibongile ndlovu
Sibongile ndlovu filed the complaint
20 July 2022
I bought a watch on line in PicknPay ASAP It was not working, I tried to change it, it was not charging or turning on. A driver come to my house to pick it up and Pick n pay said will do a refund, that was on the 6th July. Every time I call their call center I get different stories about my refund. Lately they said they have refunded me but I did not get any money in my account
Incident date: 20 July 2022
This complaint has been considered as not resolved.
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