Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Shoprite 27.9
2 Makro 22.3
3 Spar 16.8
...
Pick n Pay1.5
Retailers
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Pick n Pay - Poor customer service

No resolution
Trevor
Trevor filed the complaint
21 August 2023
Staff was extremely rude at the tills. They weren’t helpful when wanting to get a smart shopper card . I will never use pick and pay again . Woolworths and even checkers is far superior. My family , business will avoid pick and pay at all costs
Incident date: 21 August 2023
This complaint has been considered as not resolved.
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