Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
21.6
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
6.7%
Solution Rate
12.5%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
Supermarkets - Large Retail
1 Shoprite 29.2
2 Woolworths 25
3 Game 23
...
Pick n Pay21.6
Retailers
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Pick n Pay - Poor customer service

No resolution
Meagan
Meagan filed the complaint
25 January 2023
Good day everyone I'm so tired of pick n pay they are pathetic especially pick n pay quali save the trainee manager at pick n pay quali save eersteriver dnt hv any customer experience she's rude her name is Nicole I laid a complain at their head office bt no response aswell I have a reference 1001614111 bt still no reply
Incident date: 25 January 2023
This complaint has been considered as not resolved.
Complaint #255523
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