Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
33.8
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
8.8%
Solution Rate
28.6%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 33.8
2 Shoprite 32
3 Woolworths 25
Retailers
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Pick n Pay - Pnp plattekloof

No resolution
Janine
Janine filed the complaint
13 September 2023
Bought PnP pre-cooked food for the second time tonight when i got home and opened it to bake it, it was sour so wasted alot of money once again with no improvement or any efford from pnp side.
Incident date: 13 September 2023
This complaint has been considered as not resolved.
Complaint #363723
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