Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
37.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
33.3%
Average Response Time
11.7%
Solution Rate
33.3%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 37.5
2 Woolworths 25
3 Makro 23.3
Retailers
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Pick n Pay - Pick n pay asap items missing!!!!

No resolution
Lerato Tumelo Ralefatane
Lerato Ralefatane filed the complaint
7 December 2021
Pick n pay asap is ridiculous, as cannot get hold of anyone from the support their numbers just ring and forever even when one leaves a voicemail no call back, emails not responded to eeven today have had zero assistance with regards my missing items. They just full of ??? no reliabilty at all ??????
Incident date: 4 December 2021
This complaint has been considered as not resolved.
Complaint #70821
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