Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
36.8
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
33.3%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 36.8
2 Shoprite 32
3 Woolworths 25
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Pick n Pay - Pick n pay

No resolution
Mokgadi Puledi
Mokgadi Puledi filed the complaint
20 September 2023
I wrote a complaint about Pick n Pay manager at VREDEDORP on the 10th of September, I only got the email from customercare, they said someone will contact me soon till today am still waiting.
I didn't get any call from anyone from head office and that manager was very rude
Incident date: 20 September 2023
This complaint has been considered as not resolved.
Complaint #366223
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