Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Shoprite 29
2 Makro 22.3
3 Spar 16.8
...
Pick n Pay1.5
Retailers
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Pick n Pay - Pick n pay

No resolution
Mokgadi Puledi
Mokgadi Puledi filed the complaint
20 September 2023
I wrote a complaint about Pick n Pay manager at VREDEDORP on the 10th of September, I only got the email from customercare, they said someone will contact me soon till today am still waiting.
I didn't get any call from anyone from head office and that manager was very rude
Incident date: 20 September 2023
This complaint has been considered as not resolved.
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