Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
33.8
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
8.8%
Solution Rate
28.6%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 33.8
2 Shoprite 32
3 Woolworths 25
Retailers
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Pick n Pay - Pick and pay

Resolved
6/10
Sjoerd Beute
Sjoerd Beute filed the complaint
29 October 2024
Issue resolved - Thank you
Incident date: 25 October 2024
Sjoerd Beute
Sjoerd Beute rated the brand
18 November 2024

Fair, staff relatively below standard, their English (also pronunciation thereof) must improve for effective communication.

This complaint was considered resolved.
Complaint #535924
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