Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Retailers
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Pick n Pay - Moulded unsliced pick n pay bread

No resolution
Tamlyn Wilson
Tamlyn Wilson filed the complaint
6 September 2021
I am disgusted at the bread that I had bought today the 6th of September 2021.I bought 2 loaves of unsliced pick n pay no name bread to make bunny chows for my family and realize that it was full of green mould... That was a put off. I often shop at pick n pay but after this I don't think I will... I will also be putting it on social media because this is just revolting.. It's not the first time the other day I bought doughnuts and it was stale as ever.. You need to do something about pick and pay pavilion.. Durban.. I mean I can't be wasting my money like this and I don't have time to go and change it.. I eagerly await your response
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Incident date: 6 September 2021
This complaint has been considered as not resolved.
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