Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
35.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 30.3
3 Woolworths 25
Retailers
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Pick n Pay - Hiding the items that should be on special

No resolution
Zander
Zander filed the complaint
19 May 2022
PnP Madelief hides items or sometimes don't restock items that are on special.

The have a special on cheese running from today for the next 4 days. Yesterday the shelve was full, today at 13h00 not a single piece of cheese was available.
Incident date: 19 May 2022
This complaint has been considered as not resolved.
Complaint #130722
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