Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
37.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
33.3%
Average Response Time
11.7%
Solution Rate
33.3%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 37.5
2 Woolworths 25
3 Makro 23.3
Retailers
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Pick n Pay - Fraud

No resolution
Chantell
Chantell filed the complaint
5 August 2023
Fraud this account holder she has been using her account to defraud me, I paid an amount of 500 and suppose to receive the item at 11 but never received it and when trying to call she doesn't pick her phone this account and the owner must be blocked as she a Fraud
This complaint has a private attachment.
Incident date: 5 August 2023
This complaint has been considered as not resolved.
Complaint #327523
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