Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

28%

Customer Retention Rate

0%

Category ranking

Supermarkets - Large Retail

1 Makro 26.1

2 Game 14.8

3 Spar 14.1

...

Pick n Pay4.2

Retailers

0800 11 22 88
[email protected]

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Pick n Pay - Failed refund

Thabisile Tshoke filed the complaint

3 January 2023

Failed delivery and still waiting for the money to be refunded back to my banking account ongoing since the 16 December 2022 always being told that they are going to escalate and nothing never respond to emails they call centre also useless drop calls and just don’t care

Incident date: 3 January 2023

Thabisile Tshoke rated the brand

1 February 2023

Nil

Would you buy again? No

1/10

This complaint was considered resolved.

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