Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

9.1%

Average Response Time

5.5%

Solution Rate

9.1%

Average Ratings

32.5%

Customer Retention Rate

25%

Category ranking

Supermarkets - Large Retail

1 Woolworths 25

2 Spar 23.6

3 Shoprite 20.6

...

Pick n Pay13.6

Retailers

0800 11 22 88
[email protected]

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Pick n Pay - Expired food

Nokwethemba Ntombela filed the complaint

23 June 2021

I went to pick and pay to buy pita bread and only to find out that it expired on the 10th of June and they even put it up on sale. I have been comparing about this and nothing is happening. I even went on their Google review to complain, still nothing.

This complaint has a private attachment.

Incident date: 23 June 2021

Nokwethemba Ntombela

1 July 2021

Well since I complained on the 23rd of June I have not received any feedback.

This complaint has been considered as not resolved.

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