Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
35.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 32.5
3 Woolworths 25
Retailers
Is this your company? Click here

Pick n Pay - Disgusted

No resolution
1/10
Sibongile Makhombothi
Sibongile Makhombothi filed the complaint
29 July 2022
Good day

Pick n pay delivered rotten burgers,im so disgusted I don't even know what to say. How can they do this? Oh I need them to come and get their burger patties and give my money back.
Incident date: 27 July 2022
Sibongile Makhombothi
Sibongile Makhombothi rated the brand
23 September 2022

They didn't give my refund which means my money went down the drain

This complaint has been considered as not resolved.
Complaint #157822
522 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
STEVEN Kuper
STEVEN Kuper
13 November 2024
Pick n Pay - Shocking service

On the 24th of October 2024 i went into the pick and pay Norwoord to go and hand…

Awaiting reply
Sjoerd Beute
Sjoerd Beute
29 October 2024
Pick n Pay - Pick and pay

Issue resolved - Thank you

Resolved
Pamela Ladlokova
Pamela Ladlokova
2 October 2024
Pick n Pay - Asap did not deliver my items

Pamela Ladlokova My order #18315251 I ordered a grocery through PnP ASAP on the…

Resolved

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.