Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Retailers
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Pick n Pay - Disgusted

No resolution
1/10
Sibongile Makhombothi
Sibongile Makhombothi filed the complaint
29 July 2022
Good day

Pick n pay delivered rotten burgers,im so disgusted I don't even know what to say. How can they do this? Oh I need them to come and get their burger patties and give my money back.
Incident date: 27 July 2022
Sibongile Makhombothi
Sibongile Makhombothi rated the brand
23 September 2022

They didn't give my refund which means my money went down the drain

This complaint has been considered as not resolved.
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