Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
35.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 32.5
3 Woolworths 25
Retailers
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Pick n Pay - Defective product

No resolution
Sindile Dlamini
Sindile Dlamini filed the complaint
2 January 2023
On the29th of Dec i bought tomatoe flavored sausages at Mnyandu mall qualisave.
When i cooked them the casing fell of and they tasted bland and they were inedible. I ended up giving them to the neighbours dog
Incident date: 2 January 2023
This complaint has been considered as not resolved.
Complaint #239823
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