Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
33.8
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
8.8%
Solution Rate
28.6%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 33.8
2 Shoprite 32
3 Woolworths 25
Retailers
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Pick n Pay - Cookie policy on sms's

No resolution
1/10
Lesley Murphy
Lesley Murphy filed the complaint
14 January 2022
I receive the Pick n Pay Pet Club offers via SMS - however the COOKIE POLICY covers almost the entire page - you cannot get rid of it and you cannot see the offers - kindly sort out
Incident date: 14 January 2022
Lesley Murphy
Lesley Murphy rated the brand
22 March 2022

I did not even get the courtesy of a response to my complaint - so not sure what reaction you want from me

This complaint has been considered as not resolved.
Complaint #83522
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No resolution

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