Brand's performance

21.1

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

10.5%

Average Response Time

6.3%

Solution Rate

11.8%

Average Ratings

55%

Customer Retention Rate

50%

Category ranking

Supermarkets - Large Retail

1 Woolworths 25

2 Game 23

3 Pick n Pay 21.1

Retailers

0800 11 22 88
[email protected]

Is this your company? Click here

Pick n Pay - Cookie policy on sms's

Lesley Murphy filed the complaint

14 January 2022

I receive the Pick n Pay Pet Club offers via SMS - however the COOKIE POLICY covers almost the entire page - you cannot get rid of it and you cannot see the offers - kindly sort out

Incident date: 14 January 2022

Lesley Murphy rated the brand

22 March 2022

I did not even get the courtesy of a response to my complaint - so not sure what reaction you want from me

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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