Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
37.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
30.8%
Average Response Time
10.8%
Solution Rate
33.3%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 37.1
2 Shoprite 28
3 Woolworths 25
Retailers
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Pick n Pay - Broken biscuits

No resolution
Nicola
Nicola filed the complaint
9 March 2021
I just opened a packet of No Name Marie Biscuits, about a 3rd of them are broken and not just broken in 2 but 5 or six pieces, rendering them totally useless as biscuits
Incident date: 9 March 2021
This complaint has been considered as not resolved.
Complaint #10221
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