Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
21.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
6.3%
Solution Rate
11.8%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Game 23
3 Pick n Pay 21.1
Retailers
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Pick n Pay - Bakery. pick n pay ngebs mall

No resolution
Karin Van Niekerk
Karin Niekerk filed the complaint
20 November 2021
The Bakery in Pick ñ Pay, Ngebs Mall never has any rolls after 1pm. We are a Franchise, Fish and Chips in Ngebs mall who needs rolls on a daily basis. Today the 2 staff memebers in the bakery section were just standing there behind empty shelves. Why don't they bake any rolls after 1pm?
Incident date: 20 November 2021
This complaint has been considered as not resolved.
Complaint #63821
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