Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
6.3%
Solution Rate
11.8%
Average Ratings
55%
Customer Retention Rate
50%
Category ranking
Retailers
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Pick n Pay - Bad service

No resolution
1/10
Victor Palare
Victor Palare filed the complaint
1 September 2021
I have received a bad service from pick n pay jubilee mall serviced by cashier Dineo Mosemi who tilled my groceries but didn't pack them I had to asked here to pack but instant of packing them she called on someone that who took forever to assist me I endup packing them myself
This complaint has a private attachment.
Incident date: 1 September 2021
Victor Palare
Victor Palare rated the brand
5 October 2022

The brands needs to train the employees more consumers compliancy

This complaint has been considered as not resolved.
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