Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
13.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.7%
Average Response Time
5.2%
Solution Rate
8.7%
Average Ratings
32.5%
Customer Retention Rate
25%
Category ranking
Supermarkets - Large Retail
1 Woolworths 25
2 Spar 23.6
3 Shoprite 20.6
...
Pick n Pay13.4
Retailers
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Pick n Pay - Bad behavior

No resolution
Natasha
Natasha filed the complaint
22 August 2023
Good day,

I just went to Pick n pay Qualisave at Newcastle Centre. They overcharged me at the till and after I found the mistake the supervisor wouldt not help me to change the diffrence. She uprubtly crossed her arms and said that the money that they get extra will be her money after this shift. I was so so shocked at this incident..
Incident date: 22 August 2023
This complaint has been considered as not resolved.
Complaint #342823
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