Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Shoprite 27.9
2 Makro 22.3
3 Spar 16.8
...
Pick n Pay1.5
Retailers
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Pick n Pay - Asap

No resolution
Cornelia Petronella Holtzhausen
Cornelia Holtzhausen filed the complaint
27 October 2023
I ordered on the the asap app from pick a pay lephalale for R7187.92
I struggled 3 days to gept my groceries delivered
After many calls whatsaopps and email they inform me my money will be paid in my account in 10 days
I the meanwhile i have to live
Wikus Fick just ignore me when i told him i cannot wait 10 days for my money
The fault was on there side not even on mine
Incident date: 27 October 2023
This complaint has been considered as not resolved.
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