Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Supermarkets - Large Retail
1 Shoprite 29
2 Makro 22.3
3 Spar 16.8
...
Pick n Pay1.5
Retailers
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Pick n Pay - Asap

No resolution
Cornelia Petronella Holtzhausen
Cornelia Holtzhausen filed the complaint
28 October 2023
I ordered groceries from Pick n Pay ASAP. They accept my order and i pay. After i pay the driver cancelled my order cause i life to far. When you registet even before you order they ask for your location pin
After 3 days they decide to cancel my order
Byt they want to pay my money back in 10 days not immediately
This is a joke sorry pick n pay i am furius i need my money in order to buy groceries now you decide to hold on it for 10 days more
This complaint has a private attachment.
Incident date: 28 October 2023
This complaint has been considered as not resolved.
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