Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
8.8%
Solution Rate
28.6%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Retailers
Is this your company? Click here

Pick n Pay - Asap

No resolution
Cornelia Petronella Holtzhausen
Cornelia Holtzhausen filed the complaint
28 October 2023
I ordered groceries from Pick n Pay ASAP. They accept my order and i pay. After i pay the driver cancelled my order cause i life to far. When you registet even before you order they ask for your location pin
After 3 days they decide to cancel my order
Byt they want to pay my money back in 10 days not immediately
This is a joke sorry pick n pay i am furius i need my money in order to buy groceries now you decide to hold on it for 10 days more
This complaint has a private attachment.
Incident date: 28 October 2023
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.