Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
33.8
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
8.8%
Solution Rate
28.6%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 33.8
2 Shoprite 32
3 Woolworths 25
Retailers
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Pick n Pay - 216322

No resolution
Dewald Bezuidenhout
Dewald Bezuidenhout filed the complaint
29 November 2022
Order no. 0026290308. Ordered 17th of November 2022. Still no delivery. Nobody come back to me. Why?. Unprofessional service. I am very disappointed in PNP. Please contact me at 0815201709 asap. I lost some food you to your lack of delivery. NEED A ANSWER ASAP.
Incident date: 29 November 2022
This complaint has been considered as not resolved.
Complaint #216322
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View Adele Parkes's profile
Adele Parkes
30 November 2022
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Funny - I also placed an order with no delivery but paid for it , PNP what's going on, at least give our money back

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No resolution

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