Pick n Pay
Pick n Pay
Supermarkets - Large Retail
Brand's performance
35.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
28.6%
Average Response Time
10%
Solution Rate
30.8%
Average Ratings
55%
Customer Retention Rate
75%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 35.5
2 Shoprite 32.5
3 Woolworths 25
Retailers
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Pick n Pay - Dry roast chicken

Resolved
2/10
Shika
Shika filed the complaint
31 October 2022
Today i had purchased 2 roast chicken from the deli (rotisserie chicken) to my surprise it was the worst chicken i have ever had. The chicken was over done as though it had gone through the rotisserie twice. My kids could not eat it and ended up having porridge for supper. This chicken was absolutely disappointing. Plastic would have tasted better than this.
Incident date: 27 October 2022
Shika
Shika rated the brand
5 December 2022

There are better brands. Will be my last resort

This complaint was considered resolved.
Complaint #199022
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