Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
0%
Solution Rate
20%
Average Ratings
30%
Customer Retention Rate
100%
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Pharmacy Direct - Non-delivery of paid medication

No resolution
Andries
Andries filed the complaint
6 January 2023
I have been waiting for the delivery of my medication which I have paid for for a week. This is not the first time this is happening. I have called several times and it was confirmed that my medication will be delivered. However, to date I have not received delivery.
Incident date: 6 January 2023
This complaint has been considered as not resolved.
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