Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 16
3 Nike 10
...
PEP1.5
Retailers
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PEP - Bad treatment

No resolution
Mpho Rakhomo
Mpho Rakhomo filed the complaint
13 October 2021
I went to PEP at Phola Park to pay my son's laybye as he's birthday is coming up and the cashier just looked at my slip once and said "go to the store where you made the laybye" I told her it's this store she said it's not and we argued about the store of the laybye and no one even the manager came to my rescue, I left the store heartbroken and emotional. I don't even have the energy to go back I guess my son won't have his birthday clothes ??
This complaint has a private attachment.
Incident date: 12 October 2021
This complaint has been considered as not resolved.
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