solution rate
response rate
average satisfaction ratings
The Satisfaction Index objectively expresses brand performance in Complaints Book based on the interaction with complaining users.
A good brand performance increases the Satisfaction Index.
Learn moreThe reliability of the Satisfaction Index is a major concern for us. The best way to ensure maximum transparency and security about the whole process is to record this information in a totally transparent manner. In the list below you can see the history record of this information.
| Date | SI |
|---|---|
| Saturday, 02 July 2022 - 16:15 | 33.3 |
| Saturday, 02 July 2022 - 00:10 | 33.3 |
| Friday, 01 July 2022 - 08:05 | 33.3 |
| Thursday, 30 June 2022 - 16:05 | 33.3 |
| Thursday, 30 June 2022 - 00:00 | 34 |
| Wednesday, 29 June 2022 - 08:00 | 34 |
| Tuesday, 28 June 2022 - 15:55 | 34 |
| Monday, 27 June 2022 - 23:50 | 34 |
| Monday, 27 June 2022 - 07:45 | 34 |
| Sunday, 26 June 2022 - 15:40 | 34 |
